Step 1: Enable console access
Having read-only access to the interface of your technology allows Expel to dig deeper when performing incident investigations. Our device health team uses this access to investigate potential health issues with your tech.
This procedure creates a user account for Expel that keeps the Expel activity separate from other activity on the Cisco AMP console.
Create a user account for console access
- Navigate to Accounts > Users.
- Click + New User.
- Add the user.
- For First Name add Expel.
- For Last Name add SOC.
- For Login Email add firstname.lastname@example.org.
- Select Administrator checkbox.
Step 2: Generate API credentials
To integrate the technology with Expel, we need to create secure credentials to the API. Depending on the permissions allowed in Step 1, Expel may be able to generate API credentials. If you're unsure, reach out to your Expel Customer Success Engineer, or email email@example.com.
Create an API access account
- Navigate to Accounts > API Credentials.
- Click +New API Credential.
- For Application name enter expelapi.
- For Scope select Read-Only.
- Click Create.
- A new page opens with your API Key Details. Save these items as they are not easily accessible later in the process and are needed for onboarding in Expel Workbench.
Step 3: Configure the technology in Workbench
Now that we have all the correct access configured and noted the credentials, we can integrate Cisco AMP for Endpoints with Expel.
Register device in Expel Workbench
- In a new browser tab, login to https://workbench.expel.io.
- On the console page, navigate to Settings and click Security Devices.
- At the upper right of the page, select Add Security Device.
- Search for and select Cisco.
- For Name type the hostname of the Cisco AMP device.
- For Location type the geographic location of the device.
- For API key and Client ID, type the API credentials generated in Step 2.
- For Username and Password type credentials previously created in the Cisco AMP console.
- Click Save.
After a few minutes, refresh the Security Devices page and you see your device status reporting as Healthy, or if there is an issue, you see details of what the issue may be.
To check if alerts are coming through, navigate to Alerts on the console page. Click the icon in the upper right to switch to grid view, then check the list for device alerts.