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Carbon Black Cloud Setup for Workbench

This article explains how to connect VMware Carbon Black Cloud to Workbench.

In this article

Step 1: Enable console access

This procedure creates a user account for Expel that keeps the Expel activity separate from other activity on the VMware Carbon Black Cloud console.

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

Note
Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Navigate to the gear icon on the left side and click Users. Then click Add User on the top right of the screen.

  2. For First name, type Expel.

    • For Last name, type SOC.

    • For Email, type soc+<Your_Organization_Name>@expel.io.

      Note
      Yes, the "+" sign is part of the email address, and it's important. Click here to find out why.

    • For Role select Level 2 Analyst.

  3. Click Save.

Step 2: Generate API credentials

To integrate the technology with Workbench, we need to create secure credentials to the API.

Generate an API key with view all permissions

  1. In the VMware Carbon Black Cloud console, navigate to Settings > Roles.

  2. Navigate to Settings > API Keys.

  3. Create a new API key by selecting Add API Key in the upper right corner.

  4. Type a name for the new key. We suggest Expel SOC.

  5. From the Access Level list, select Custom.

  6. From the Custom Access Level list, select either the View All role or the role you created above.

  7. Complete the rest of the information and click Save to create the new key.

  8. Make a record of the API ID and API Secret Key for later.

Step 3: Configure the technology in Workbench

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.

  1. In a new browser tab, log in to https://workbench.expel.io/settings/security-devices?setupIntegration=carbon_black_threat_hunter.

  2. Type these details:

    • For Name, type the host name of the device.

    • For Location, type the geographic location of the appliance.

    • For Server Address, type the VMware Carbon Black Cloud server address, usually https://defense-prod05. conferdeploy.net/

    • For Org ID, type your CB Organization ID.

    • For Org Key, type the Org Key.

    • For API ID, type the API ID created in Step 2.

    • For API Key, type the API Secret Key created in Step 2.

  3. Click Save.

  4. You can provide console access now or set it up later. Use the instructions below to set it up later.

You can see if the device is healthy on the Security Devices page. It may take a few minutes to see the device listed as healthy.

To check if alerts are coming through, navigate to the Alerts Analysis page. Scroll to the device you want to check and click View alerts. Switch to grid view, then check the list for device alerts. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.

Step 4: Edit the device to add console access

Expel needs console access to your device to allow our SOC analysts to dig deeper during incident investigations. Additionally, our engineering teams use this access to investigate potential health issues, including proper alert ingestion.

Note
Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Open Workbench. Go to Organization Settings > Security Devices. Next to the device you just connected, click the down arrow and click Edit.

  2. In the Console Login area, type these details:

    • Console URL: type the console URL from the Server address in the Connection Settings area above. At the end of the URL, type /login.

    • Username: type the user name you created above.

    • Password: type the password you created above.

    • Two-factor secret key (32-character code): depending on how your organization enforces log-ins, this field may not apply to you. In these cases, you can leave it blank. This field is optional and if you have questions or concerns, reach out to your engagement manager or to support.

  3. Click Save.

Related terms

CB Cloud, CB Defense

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