This article explains how to connect VMware Carbon Black Cloud to Workbench.

Step 1: Enable console access

This procedure creates a user account for Expel that keeps the Expel activity separate from other activity on the VMware Carbon Black Cloud console.


Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Navigate to gear icon on left side and click Users. Then click Add User on the top right of the screen.

  2. For First name type Expel.

    • For Last name type SOC.

    • For Email, type soc+<Your_Organization_Name>


      Yes, the "+" sign is part of the email address, and it's important. Click here to find out why.

    • For Role select Level 2 Analyst.

Step 2: Generate API credentials

Generate an API key with view all permissions

  1. In the VMware Carbon Black Cloud console, navigate to Settings > Roles.

  2. Navigate to Settings > API Keys.

  3. Create a new API key by selecting Add API Key in the upper right corner.

  4. Type a name for the new key. We suggest Expel SOC.

  5. From the Access Level list, select Custom.

  6. From the Custom Access Level list, select either the View All role or the role you created above.

  7. Complete the rest of the information and click Save to create the new key.

  8. Make a record of the API ID and API Secret Key for later.

Step 3: Configure the technology in Workbench

  1. In a new browser tab, login to

  2. Type these details:

    • For Name type the host name of the device.

    • For Location type the geographic location of the appliance.

    • For Server Address, type the VMware Carbon Black Cloud server address, usually https://defense-prod05.

    • For Org ID, type your CB Organization ID.

    • For Org Key, type the Org Key.

    • For API ID, type the API ID created in Step 2.

    • For API Key, type the API Secret Key created in Step 2.

  3. You can provide console access now or set it up later. Use the instructions below to set it up later.


This page was accurate at the time of writing, but changes happen. If you find the instructions are outdated, let us know via your engagement manager or account representative.

CB Cloud, CB Defense