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VMware Carbon Black Cloud setup for Workbench

Sharon Burton
  • Updated

Tip

This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!

Step 1: Enable console access

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

This procedure creates a user account for Expel that keeps the Expel activity separate from other activity on the VMware Carbon Black Cloud console.

Create an analyst account

  1. Navigate to gear icon on left side and click Users. Then click Add User on the top right of the screen.

    Screen Shot 2021-03-05 at 8.30.39 AM.png

  2. For First name type Expel.

    Screen Shot 2021-03-05 at 8.31.15 AM.png

    • For Last name type SOC.

    • For Email, type soc+<Your_Organization_Name>@expel.io.

      Tip

      Yes, the "+" sign is part of the email address, and it's important. Click here to find out why.

    • For Role select Level 2 Analyst.

  3. Click Save.

Step 2: Generate API credentials

To integrate the technology with Workbench, we need to create secure credentials to the API. Depending on the permissions allowed in Step 1, Expel may be able to generate API credentials. If you're unsure, reach out to your Expel customer success engineer, or email devicehealth@expel.io.

Generate an API Key with view all permissions

  1. In the VMware Carbon Black Cloud console, navigate to Settings > Roles.

  2. Navigate to Settings > API Keys.

  3. Create a new API key by selecting Add API Key in the upper right corner.

    Screen Shot 2021-03-05 at 8.34.41 AM.png

  4. Type a name for the new key. We suggest Expel SOC.

    Screen Shot 2021-03-05 at 8.35.13 AM.png

  5. From the Access Level list, select Custom.

  6. From the Custom Access Level list, select either the View All role or the role you created above.

    Screen Shot 2021-03-05 at 8.35.45 AM.png

  7. Complete the rest of the information and click Save to create the new key.

  8. Make a record of the API ID and API Secret Key for later.

Step 3: Configure the technology in Workbench

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.

  1. In a new browser tab, login to https://workbench.expel.io/settings/security-devices?setupIntegration=carbon_black_threat_hunter.

  2. Type these details:

    mceclip2.png

    • For Name type the host name of the device.

    • For Location type the geographic location of the appliance.

    • For Server Address, type the VMware Carbon Black Cloud server address, usually https://defense-prod05. conferdeploy.net/

    • For Org ID, type your CB Organization ID.

    • For Org Key, type the Org Key.

    • For API ID, type the API ID created in Step 2.

    • For API Key, type the API Secret Key created in Step 2.

  3. Click Save.

  4. You can provide console access now or set it up later. Use the instructions below to set it up later.

To check if alerts are coming through, navigate to Alerts on the console page. Click the icon in the upper right to switch to grid view, then check the list for device alerts.

Step 4: Edit the device to add console access

Expel needs console access to your device to allow our SOC analysts to dig deeper during incident investigations. Additionally, our engineering teams use this access to investigate potential health issues, including proper alert ingestion.

Note

Expel secures all login information our SOC analysts need about your devices in a MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Open Workbench. Go to Organization Settings > Security Devices. Next to the device you just connected, click the down arrow and click Edit.

  2. In the Console Login area, type these details:

    • Console URL: type the console URL from the Server address in the Connection Settings area above. At the end of the URL, type /login.

    • Username: type the user name you created above.

    • Password: type the password you created above.

    • Two-factor secret key (32-character code): depending on how your organization enforces log-ins, this field may not apply to you. In these cases, you can leave it blank. This field is optional and if you have questions or concerns, reach out to your engagement manager or to support.

  3. Click Save.

Related terms

CB ThreatHunter, CB Defense

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