Before you start
- Review the customer questionnaire.
Step 1: Add Expel email communications to your allow list
Establish trust by adding inbound and outbound emails to your allow list.
- Outbound: Custom forwarding email (provided by Expel): <companyidentifier>@expel-phishing.io
- Inbound: Acknowledgement and outcome response emails from Expel: firstname.lastname@example.org
Step 2: Forward phishing submissions
Note: If the above button cannot be deployed, you can forward your phishing inbox submissions to Expel with original phishing email as an EML attachment to the custom forwarding email destination provided by Expel.
Send a test email submission to Expel using your customer forwarding email provided by Expel. Indicate in that email “This is a test for the Expel for Phishing service.”