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PAN Cortex XDR Pro Setup for Workbench

Note
This guide is for XDR Pro only. Expel doesn't support XDR Prevent.

Integrating your technology with Expel Workbench requires advanced user privileges that some products don't offer. Palo Alto Networks (PAN) Cortex XDR Prevent has limitations on read/write privileges that prevent full communication with Expel Workbench. So, PAN Cortex XDR Pro is required for Expel Workbench.

In this article

Step 1: Enable console access

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

  1. Log onto Cortex XDR Pro.

  2. In a new tab, open the Palo Alto Customer Support Portal.

  3. Navigate to Members > Create New User.

  4. Create a new user for the Expel SOC.

    • Type a Display Name.

    • Type a Password.

    • For First Name, type Expel and for Last Name, type SOC.

    • For Email Address, type soc+<Your_Organization_Name>@expel.io.

      Note
      Yes, the "+" sign is part of the email address, and it's important. Click here to find out why.

  5. Expel receives the account activation email and sets a new password.

  6. In the Cortex XDR console navigate to Settings (gear Icon) > Configuration > Access Management > Users.

  7. Confirm that the newly created Expel SOC user is present and edit the user to add the Privileged Security Admin role from the list of predefined roles. https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/get-started-with-cortex-xdr-pro/manage-cortex-xdr-roles/administrative-roles.html

Step 2: Generate API credentials

 

To integrate the technology with Workbench, we need to create secure credentials to the API.

Note
Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. In the Cortex XDR Pro console, navigate to Settings > Configurations > Integrations > API Keys.

  2. Click the Copy URL button and save the output, because you need it later.

  3. In the upper right corner, click the New Key button.

  4. In the Generate API Key window, make sure that the Security Level is set as Advanced. Make sure that the role includes all “Investigation” options selected. We recommend Instance Administrator as it selects all of the options that we need to complete investigative action.

  5. Click Generate.

  6. Copy and save the following credentials for use in the next section:

    • URL
    • API Key

  7. In the API Keys table, locate the ID field and copy and save the value as your API Key ID. You will also need this value in the next section.

Step 3: Configure the technology in Workbench

 

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.

  1. In a new browser tab, log into https://workbench.expel.io.

  2. On the console page, navigate to Settings and click Security Devices.

  3. At the top of the page, click + Add Security Device.

  4. Search for and select your technology Cortex XDR Pro.

    mceclip0.png

  5. Complete all fields using the credentials and information you collected in Step 1 and Step 2 above.

    • For Name, type the host name of the device.

    • For Location, type the geographic location of the appliance.

    • For URL, type your Cortex XDR Pro URL.

    • For API key, type the API generated in Step 2.

    • For API key ID, type the Key ID noted in Step 2.

  6. Click Save.

You can see if the device is healthy on the Security Devices page. It may take a few minutes to see the device listed as healthy.

To check if alerts are coming through, navigate to the Alerts Analysis page. Scroll to the device you want to check and click View alerts. Switch to grid view, then check the list for device alerts. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.

Cortex API routes we use

Route

Permission

/public_api/v1/incidents/get_incidents

VIEW PRIVILEGES:Investigation

/public_api/v1/incidents/get_incident_extra_data

VIEW PRIVILEGES:Investigation

/public_api/v1/endpoints/get_endpoint

VIEW PRIVILEGES:Investigation

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