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Trend Micro Apex One setup for Workbench

  • Updated

This article provides instructions about integrating with your .

In this article

Step 1: Generate API key for

Step 2: Connect your technology to

Step 3: Edit the device to add console access

Viewing security device details

Step 1: Generate API key for

Having read-only access to the interface of your technology allows to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

  1. Open your Dashboard and go to Administration > Settings > Automation API Access Settings.

  2. Click Add.

  3. Provide a name for the application, such as .

  4. The Application ID and API Key are automatically generated on this page. Save them for later use.

  5. At the top of the browser page, copy the URL from https to the end of .com. Save that information for later use.

Step 2: Connect your technology to

  1. Log into https://workbench.expel.io/settings/security-devices?setupIntegration=trendmicro. The Add Security Device screen for appears.

    TrendMicro_AddSecDev.png

  2. Fill out the fields like this:

    • Name: .

    • Location: the location of your server.

    • Server: the URL you copied in the previous step.

    • Application ID: the Application ID generated in the previous step.

    • API key: the API key generated in the previous step.

  3. Click Save.

  4. You can set up console access now using Step 3 below, or you can set it up later.

  5. Your device is now connected. To check device health, follow the Viewing security device details instructions below.

Step 3: Edit the device to add console access

needs console access to your device to allow our to dig deeper during incident investigations. Additionally, our engineering teams use this access to investigate potential health issues, including proper alert ingestion.

Note

secures all login information our need about your devices in a MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all traffic comes from, go here.

  1. Open . Go to Organization Settings > Security Devices. Next to the device you just connected, click the down arrow and click Edit.

  2. In the Console Login area, type these details:

    • Console URL: type the console URL from the Server address in the Connection Settings area above. At the end of the URL, type /login.

    • Username: type the user name you created above.

    • Password: type the password you created above.

    • Two-factor secret key (32-character code): depending on how your organization enforces log-ins, this field may not apply to you. In these cases, you can leave it blank. This field is optional and if you have questions or concerns, reach out to your or to support.

  3. Click Save.

Viewing security device details

After your devices are connected to , you can view details about them. To open the device details, click Organization Settings > Security Devices. Locate the device you want more details for. Click the arrow next to the name and click View details.

WB_View_Details_list.png

The side panel that appears looks like this:

WB_Side_panel.png

The side panel contains the following sections:

  • Device Health: you see an Alerts Analysis dashboard snapshot for the selected device along with the device’s health status, connection, data, and alerts data. This at-a-glance information let's you stay on top of the device and what it's doing.

    Tip

    If you have a device, you also see a Last data received time stamp that shows you when we last polled for log data. You also see a Last successful poll time stamp. These help you know if your device is communicating with , even if alerts aren't being generated. We're working on deploying the last data received capability to other devices.

    If you have a , you also see View Inaccessible Accounts. Clicking this button shows you the AWS accounts that are inaccessible to . This can highlight gaps in service delivery for . To provide access, login to your AWS environment associated with the device and grant permission.

  • Information: you see general device data, including the device name, location, GUID, and so on. These are the data points associated with creating or editing a device.

  • History: you see the history of changes in health status or edits made by a user. You know what changed, who made the change, and when.

In these sections you can click buttons to copy information or go directly to other areas in . Additionally, we include tool tips to help you understand what you're seeing.

In the side panel, you can edit the selected device by clicking Edit Device. You can also navigate to the previous or next device in the list by clicking the arrows.

WB_Side_panel_Top.png

Tip

This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!

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