This onboarding guide takes you through how to connect LastPass to Expel Workbench.

Prerequisites

  1. You must have a LastPass Business account to allow for API provisioning, which this integration requires.

Quick Links

  1. Obtain Your LastPass Account Number and Provisioning Hash
  2. Add LastPass as a Security Device in Workbench

Step 1: Obtain Your LastPass Account Number and Provisioning Hash

  1. Log in to the LastPass Admin Console.

  2. On the dashboard, get the account number for your instance as it is needed for authenticating API calls. Save it as you will need it in a later step.

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  3. In the top navigation, select Advanced.

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  4. In the side menu, select Enterprise API.

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  5. Select Create provisioning hash if no provisioning hash has already been created.

  6. Copy the existing or new hash value and save it to a safe place.

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Step 2: Add LastPass as a Security Device in Workbench

  1. Log in to Workbench.
  2. In the side menu, navigate to Organization Settings > Security Devices.
  3. Select Add Security Device.
  4. In the search box, type “LastPass” and then select the LastPass integration.
  5. Complete the fields as follows:

    • Name - enter a name that might help you more easily identify this integration, such as “CompanyName LastPass”; this name will display in Workbench under the Name column, and is a text string that you can filter on.

    • Location - enter the location of your integration, for example “cloud;” this is also a text string that you can filter on, so we recommend being consistent with location naming across your Expel integrations.

    • Provision hash - enter the provisioning hash you acquired in Step 1.

    • Account number - enter the account number you acquired in Step 1.

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    • Select Save.
  6. Your device should be created successfully within a few seconds. A few reminders:
    • After your connection is healthy, it will take some time for your device to begin polling and receiving data.
    • To check on the status, select the downward arrow for your device in the first column and choose View details. You can then scroll to the Connection section to see if your device is fully connected.
    • Polling will happen first; data will be received after that. You must refresh the page to see updates.
    • If your device does not begin polling within 15 minutes, and does not begin receiving data within 30 minutes, contact our Support team for help.