In this video, we walk through key information regarding notification options and configuration in Expel Workbench.
Topics include:
- Overview of notifications (0:16)
- Notification categories (2:00)
- User notifications (3:27)
- Organization notifications (5:23)
- Email ticketing system integration (9:28)
- Call escalation services (10:00)
- Adding webhooks (11:48)
- Setting up notifications (12:06)
- Final takeaways (15:11)