Step 1: Enable console access
Having read-only access to the interface of your technology allows Expel to dig deeper when performing incident investigations. Our device health team uses this access to investigate potential health issues with your tech.
- In the Securonix console, create a user for Expel. We recommend naming the user expel-soc.
- In Menu > Administration > Settings, ensure that Enable Web Services? is set to Yes. Provide these user credentials to Expel.
Step 2: Generate API credentials
To integrate the technology with Expel, we need to create secure credentials to the API. Depending on the permissions allowed in Step 1, Expel may be able to generate API credentials. If you're unsure, reach out to your Expel Customer Success Engineer, or email firstname.lastname@example.org.
API credentials are generated by requests to the API itself to create a token used for future requests.
Step 3: Configure the technology in Workbench
Now that we have all the correct access configured and noted the credentials, we can integrate your tech with Expel.
- Log into https://workbench.expel.io.
- Navigate to Settings > Security Devices.
- At the top right of the page, select Add New Device.
- Search for and select your technology.
- Complete all fields using the credentials and information you collected in Step 1 and Step 2.
- Click Save.
After a few minutes, refresh the Security Devices page and you see your device status reporting as Healthy, or if there is an issue, you see details of what the issue may be.
To check if alerts are coming through, navigate to Alerts on the console page. Click the icon in the upper right to switch to grid view, then check the list for device alerts.