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Cisco Umbrella setup for Workbench

  • Updated

This article explains how to connect Cisco Umbrella to Workbench.

In this article

Step 1: Enable console access

Having read-only access to the interface of your technology allows Expel to dig deeper during incident investigations. Our device health team uses this access to investigate potential health issues with your tech.

Note

Expel secures all login information our SOC analysts need about your devices in a MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Navigate to Admin > Accounts and click Add.

  2. Add user’s email address soc+<Your_Organization_Name>@expel.io and select Read Only User Role for the account.

  3. Click Send Invitation. Expel completes account registration after the registration email is received.

Step 2: Generate API credentials

  1. Use your admin account to create an API Key. This can be found under Admin > API Keys.

  2. At the prompt, set an API Key Name, select the appropriate Key Scope(s), and set the Expiry Date.

    • For the API Key Name, set to your organization's preference or something like Reports Key.

    • For the Key Scope, select the following depending on the type of tenant you have: 

      1. Reports > Read-All: all customers must select this.

      2. Admin > Customers: only if you have a Multi-Organization Umbrella console.

    • For the Expiry Date, set to Never expire. 

  3. Copy both the Key and the Secret provided.

    Use these to configure your technology in Workbench in the next step.

Step 3: Configure the technology in Workbench

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.

  1. Login to https://workbench.expel.io.

  2. Navigate to Settings > Security Devices.

  3. At the top of the page, click Add New Device.

  4. Search for and select your technology.

  5. Complete all fields using the credentials and information you collected in Step 1 and Step 2. To complete the Console login, see the steps below.

    WB_Cisco_Umbrella_Add_Device.png

  6. Click Save.

  7. You can provide console access now or set it up later. Use the instructions below to set it up later.

You can see if the device is healthy on the Security Devices page. It may take a few minutes to see the device listed as healthy.

To check if alerts are coming through, navigate to the Alerts Analysis page. Scroll to the device you want to check and click View alerts. Switch to grid view, then check the list for device alerts. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.

Step 4: Edit the device to add console access

Expel needs console access to your device to allow our SOC analysts to dig deeper during incident investigations. Additionally, our engineering teams use this access to investigate potential health issues, including proper alert ingestion.

Note

Expel secures all login information our SOC analysts need about your devices in a MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. Open Workbench. Go to Organization Settings > Security Devices. Next to the device you just connected, click the down arrow and click Edit.

  2. In the Console Login area, type these details:

    • Console URL: type the console URL from the Server address in the Connection Settings area above. At the end of the URL, type /login.

    • Username: type the user name you created above.

    • Password: type the password you created above.

    • Two-factor secret key (32-character code): depending on how your organization enforces log-ins, this field may not apply to you. In these cases, you can leave it blank. This field is optional and if you have questions or concerns, reach out to your engagement manager or to support.

  3. Click Save.

Tip

This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!

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