1. Expel Support Center
  2. Getting started with Expel Workbench™
  3. Getting set up and ready to go in Workbench
  4. Integrating your notification systems

OpsGenie setup for Workbench

Scott Dewbre
  • Updated

Tip

This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!

Step 1: Set up integration in OpsGenie

  1. In OpsGenie, navigate to Teams and select your team.

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  2. Click Integrations and then select your team's API. The API settings appear.

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  3. Copy the API key.

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Step 2: Set up integration in Workbench

  1. In a new browser tab, login to https://workbench.expel.io.

  2. From the main navigation bar, click Settings.

    mceclip1.png

  3. On the Settings page, click My Organizations.

    mceclip2.png

  4. On the My Organization page, select the Organization to connect.

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  5. Click the Integrations tab.

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  6. Scroll down to OpsGenie and click Configure this integration.

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  7. Paste in the API key copied in Step 1 and click Add.

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Step 3: Set up notifications in Workbench

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.

  1. On the Organization Settings page, click the Notifications tab.

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  2. Click Edit Notifications. Edit Notifications popup appears.

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  3. Click the OpsGenie check boxes to sign up for alerts as needed.

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  4. Click Save.

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  5. After triggering the event, an alert appears in OpsGenie under the Alerts section.

    mceclip5.png

Disconnect OpsGenie from Workbench

  1. Go to Settings > My Organization > Integrations.

    WB_Integrations_tab.png

  2. Scroll down to OpsGenie. Click Edit.

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  3. Click Disconnect and delete.

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  4. The integration of the Workbench and OpsGenie is deleted.

Related terms

Ops Genie, Opsgenie

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