This article explains how to connect OpsGenie to Workbench.

Step 1: Set up integration in OpsGenie

Step 2: Set up integration in Workbench

Step 3: Set up notifications in Workbench

Disconnect OpsGenie from Workbench

Step 1: Set up integration in OpsGenie

  1. In OpsGenie, navigate to Teams and select your team.

  2. Click Integrations and then select your team's API.

    The API settings appear.

  3. Copy the API key.

Step 2: Set up integration in Workbench

  1. In a new browser tab, log in to https://workbench.expel.io.

  2. Click Organization Settings > My Organization.

  3. Click the name of your organization.

  4. Click the Integrations tab.

  5. Scroll down to OpsGenie and click Configure this integration.

  6. Paste in the API key copied in Step 1 and click Add.

Step 3: Set up notifications in Workbench

  1. On the Organization Settings page, click the Notifications tab.

    Settings_My_Org_Org_settings_Notifications_Example.png
  2. Click + Add Notifications. Edit Notifications popup appears.

  3. Select the options to sign up for alerts as needed.

  4. After triggering the event, an alert appears in OpsGenie under the Alerts section.

Disconnect OpsGenie from Workbench

  1. Go to Organization Settings > My Organization.

  2. Click the name of your organization.

  3. Click the Integrations tab.

  4. Click the pencil next to OpsGenie.

  5. Click Disconnect and delete.

    The integration of the Workbench and OpsGenie is deleted.

Tip

This page was accurate at the time of writing, but changes happen. If you find the instructions are outdated, let us know via your engagement manager or account representative.

Ops Genie, Opsgenie