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This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!

Step 1: Set up integration in OpsGenie

  1. In OpsGenie, navigate to Teams and select your team.

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  2. Click Integrations and then select your team's API. The API settings appear.

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  3. Copy the API key.

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Step 2: Set up integration in Workbench

  1. In a new browser tab, login to https://workbench.expel.io.

  2. From the main navigation bar, click Settings.

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  3. On the Settings page, click My Organizations.

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  4. On the My Organization page, select the Organization to connect.

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  5. Click the Integrations tab.

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  6. Scroll down to OpsGenie and click Configure this integration.

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  7. Paste in the API key copied in Step 1 and click Add.

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Step 3: Set up Notifications in Workbench

  1. On the Organization Settings page, click the Notifications tab.

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  2. Click Edit Notifications. Edit Notifications popup appears.

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  3. Click the OpsGenie check boxes to sign up for alerts as needed.

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  5. After triggering the event, an alert appears in OpsGenie under the Alerts section.

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Disconnect OpsGenie from Workbench

  1. Go to Settings > My Organization > Integrations.

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  2. Scroll down to OpsGenie. Click Edit.

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  3. Click Disconnect and delete.

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  4. The integration of the Workbench and OpsGenie is deleted.

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