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Netskope Next Gen SWG Setup for Workbench

This article explains how to connect Netskope Next Gen SWG to Workbench.

Quick Start

Step 1: Generate API Credentials

Netskope REST APIs use an auth token to make authorized calls to the API. Expel uses Netskope REST APIs to access resources through URI paths.

Note
Before you begin, reach out to Netskope to enable REST API v2.

  1. In the Netskope UI, navigate to Settings > Tools > Rest API v2.

  2. On the REST API v2 page, click New Token.

  3. Type Expel for token name, select a token expiration time that fits in your company's policy, and then click Add Endpoint to select the API endpoints to use with the token.

  4. Specify READ privileges for API endpoint api/v2/events/data/alert.

  5. Click Save.

  6. A confirmation opens showing whether the token creation was a success. If so, click Copy Token to save it for later use.

    Note
    The only opportunity to copy the token is immediately after you create it.

  7. Click OK.

  8. Confirm that the area at the top of the screen referencing REST API Status shows that it is enabled.

Step 2: Configure the technology in Workbench

Now that we have the correct access configured and noted the credentials, we can integrate your tech with Workbench.
Note
Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.

  1. In a new browser tab, log into https://workbench.expel.io/settings/security-devices?setupIntegration=netskope.

  2. Complete all fields using the credentials and information you collected in Step 1.

    Add Netskope Next Gen SWG security device

    • For Name type the host name of the device.

    • For Location type the geographic location of the appliance.

    • For Server type your Netskope URL.

    • For Token type the API generated in Step 1.

  3. Click Save.

You can see if the device is healthy on the Security Devices page. It may take a few minutes to see the device listed as healthy.

To check if alerts are coming through, navigate to the Alerts Analysis page. Scroll to the device you want to check and click View alerts. Switch to grid view, then check the list for device alerts. It can take 36 to 72 hours for alerts to appear after setup, as we tune your device.

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