This article explains how to connect your Datadog device to Workbench.

Step 1: Create a service account and API credentials

You must have the System Administrator role on Datadog to add a service account.


Expel secures all login information our SOC analysts need about your devices in an MFA password product. Access to this login information is protected using our internal MFA processes. To learn more about the IP addresses all Expel traffic comes from, go here.


Think carefully about the data you enter. After you create a service account, you can't make changes. You have to delete it and start over.

  1. Log in to the Datadog console.

  2. Navigate to Organization Settings > API Keys.

  3. Select + New Key.

  4. Name the key, then click Create Key.

  5. Copy and paste or write down the API key for later use.

  6. Navigate to Organization Settings > Service Accounts.

  7. Click + New Service Account.

  8. Type the following details for the service account:

  9. Click Create Service Account.

  10. Select the created service account. A popup appears.

  11. On the service account popup, click + New Key.

  12. Copy+paste or write down the Application key for later use.

Step 2: Configure the technology in Workbench

  1. In a new browser tab, go to

  2. Complete these fields using the credentials and information you collected in Step 1:

    • Name: the host name of the device.

    • Location: the geographic location of the appliance.

    • Select your site.

    • API key: the API key generated in Step 1.

    • Application key: the Application key generated in Step 1.

  3. You can provide console access now or set it up later. Use the instructions below to set it up later.


This article was accurate at the time of writing, but changes happen. If you find the instructions are outdated, leave a description in the comment field below and let us know!